Customer Success

At Versata, customer success is our top priority. We want to understand your needs and make your organization successful. We communicate regularly with our customers to ensure they are receiving the value they expect from our software.

The Success Program

We work individually with each Versata customer to understand what constitutes success, and then lay out and commit to a joint plan to achieve it.
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How it Works

Our CEO speaks to each of our customers every six months. They tell us how we’re doing, and we jointly agree on a plan that will deliver success.
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How We’re Doing

Our goal is 100% customer satisfaction and we strive for that in all we do. Currently, our “Report Card” is shared on our quarterly executive webinars.
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Success Stories

Hear directly from customers how our commitment to 100% customer success is making an impact on their business.
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